Retail Experience Leader

Best Buy; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Houston, TX is seeking a Retail Experience Supervisor to lead a team and deliver exceptional customer experiences while developing employees and managing performance.

You will drive store performance by aligning local results with company goals, guiding team members to improve skills and customer service, and sharing insights with other store leaders. A strong leader with proven teamwork and a flexible schedule will thrive in this role.

Qualifications

• 1 year of leadership experience or 6 months as a Best Buy shift lead
• Experience in sales, customer service or related fields
• Ability to work well in a team
• Ability to work a flexible schedule including holidays, nights and weekends

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee performance and share trends with store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership

Sales

Customer Service

Teamwork

Flex schedule

Performance mgmt

Job description

Best Buy in Houston, TX is seeking a Retail Experience Supervisor to lead a team and deliver exceptional customer experiences while developing employees and managing performance.

You will drive store performance by aligning local results with company goals, guiding team members to improve skills and customer service, and sharing insights with other store leaders. A strong leader with proven teamwork and a flexible schedule will thrive in this role.