Retail Experience Leader — Coach, Culture & Growth

Fleet Feet; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent retail company in Charlotte is seeking an Assistant Retail Experience Manager to play a key leadership role in shaping store culture and energizing the sales floor. This full-time position focuses on delivering a world-class retail experience while empowering team performance through coaching and daily direction. Ideal candidates will have mid-senior-level experience in retail and a passion for developing others, driving sales, and creating exceptional customer journeys.

Qualifications

• Mid-Senior level experience in retail or customer service leadership.
• Ability to coach teams and drive performance on the sales floor.
• Passion for people, purpose, and delivering great experiences.

Responsibilities

• Shape store culture and support daily operations to deliver a world-class retail experience.
• Lead and energize the sales floor with the Operating Partner, coaching and scheduling Outfitters.
• Empower team performance through coaching, scheduling, and daily direction.

Skills

Team coaching

Leadership

Sales performance

Job description

A prominent retail company in Charlotte is seeking an Assistant Retail Experience Manager to play a key leadership role in shaping store culture and energizing the sales floor. This full-time position focuses on delivering a world-class retail experience while empowering team performance through coaching and daily direction. Ideal candidates will have mid-senior-level experience in retail and a passion for developing others, driving sales, and creating exceptional customer journeys.