Retail Experience Lead - Micro-Market Growth

Best Buy; Albuquerque (NM); On-site; USD 55,000 - 87,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement tools

Support for physical and mental well‑b

Job summary

Best Buy is seeking a Retail Experience Manager to lead day-to-day operations at the Albuquerque, NM home store or group of stores. You will allocate resources based on traffic and business needs while driving employee development and performance management.

You will empower staff to deliver outstanding customer experiences, implement the micro-market employment strategy, analyze metrics, and guide the team to achieve revenue and profit goals.

Qualifications

• 1 year of experience as a supervisor or manager in business, military or related fields
• 2 years of sales or customer service experience
• 1 year of experience managing and reviewing operational expenses and revenue

Responsibilities

• Empower employees to provide excellent customer experiences
• Drive employee experience strategy across the micro-market
• Analyze performance indicators against business strategies and lead your team to drive revenue and operating income results
• Lead efforts to maximize results or provide course correction as needed
• Help drive sales and operational success within an assigned home location or across the micro-market as needed

Skills

Supervision

Management

Sales experience

Customer service

Operations budgeting

Job description

Best Buy is seeking a Retail Experience Manager to lead day-to-day operations at the Albuquerque, NM home store or group of stores. You will allocate resources based on traffic and business needs while driving employee development and performance management.

You will empower staff to deliver outstanding customer experiences, implement the micro-market employment strategy, analyze metrics, and guide the team to achieve revenue and profit goals.