Retail Experience Lead — Drive Sales & Team Coaching

Victoria’s Secret & Co.; Trumbull (CT); On-site; USD 26,863 - 33,751; Full time

Job summary

A leading fashion retailer is seeking a Customer Experience Lead in Trumbull, Connecticut. The role involves driving sales, leading store associates, and ensuring operational excellence through visual merchandising and management practices. Candidates should have a passion for the brand, excellent merchandising skills, and ideally some retail experience. The position requires the ability to work flexible hours and manage performance. This is an exciting opportunity to play a key role in enhancing customer experiences and promoting the business.

Qualifications

• 1 year of retail experience preferred.
• Experience directing other individuals in the performance of their job duties preferred.
• Ability to stand for long periods and frequently bend, kneel, and lift.

Responsibilities

• Drive and grow top-line sales by selling and leading associates.
• Support operational excellence through visual standards and payroll management.
• Assign work and provide direction to associates.

Skills

Excellent merchandising skills

Ability to work nights and weekends

Self-awareness and feedback incorporation

Technology proficiency

Experience with business reports

Job description

A leading fashion retailer is seeking a Customer Experience Lead in Trumbull, Connecticut. The role involves driving sales, leading store associates, and ensuring operational excellence through visual merchandising and management practices. Candidates should have a passion for the brand, excellent merchandising skills, and ideally some retail experience. The position requires the ability to work flexible hours and manage performance. This is an exciting opportunity to play a key role in enhancing customer experiences and promoting the business.