Retail Experience Associate - Growth & Discounts

The TJX Companies, Inc.; Stafford (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

health care

Job summary

The TJX Companies, Inc. is hiring at our HomeGoods location in Stafford, VA. The role emphasizes delivering an outstanding customer experience, processing purchases accurately, and supporting multiple store functions as needed.

You will engage customers, promote loyalty programs, and uphold cleanliness and merchandising standards. The position requires flexibility, strong communication, and the ability to lift items as part of daily tasks in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store environment.
• Cross-train to work in multiple areas of the store to support business needs.
• Model positive store culture with honesty, integrity, and respect.
• Accurately process transactions and follow cash handling procedures.
• Promote credit and loyalty programs and up-sell where appropriate.
• Maintain merchandising standards and support store recovery throughout the day.

Skills

Customer service

Communication

Multitasking

Flexibility

Tools

POS system

Job description

The TJX Companies, Inc. is hiring at our HomeGoods location in Stafford, VA. The role emphasizes delivering an outstanding customer experience, processing purchases accurately, and supporting multiple store functions as needed.

You will engage customers, promote loyalty programs, and uphold cleanliness and merchandising standards. The position requires flexibility, strong communication, and the ability to lift items as part of daily tasks in a fast-paced retail environment.