Retail Experience Associate — Drive Sales & Customer Joy

R551US The Finish Line, Inc.; Mishawaka (IN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Retirement plan

Employee discount

Career advancement

D&I initiatives

Job summary

The Finish Line, Inc. is seeking an Associate in Mishawaka, Indiana to support daily store operations and deliver exceptional customer experiences. You will help drive sales, assist customers, and uphold brand standards.

This role requires a friendly, reliable team player with strong communication skills and the ability to work in a fast-paced environment, including weekends and holidays as needed. Training provides product knowledge and POS system familiarity.

Qualifications

• Experience in retail or similar role, with a track record of sales targets or customer service excellence.
• Strong communication skills and a customer-centric approach.
• Ability to work in a fast-paced environment; flexible scheduling including weekends.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in daily operations: inventory, visual merchandising, shipments, and store maintenance.
• Collaborate with team members to meet sales and operational goals; perform additional duties as required.

Skills

Customer service

Sales skills

Teamwork

Flexibility

Basic math

POS experience

Tools

POS systems

Cash handling

Job description

The Finish Line, Inc. is seeking an Associate in Mishawaka, Indiana to support daily store operations and deliver exceptional customer experiences. You will help drive sales, assist customers, and uphold brand standards.

This role requires a friendly, reliable team player with strong communication skills and the ability to work in a fast-paced environment, including weekends and holidays as needed. Training provides product knowledge and POS system familiarity.