Retail Experience Associate - Customer Care & Growth

R551US The Finish Line, Inc.; Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay & benefits

Career growth

Dynamic environment

DEI initiatives

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and participate in inventory and visual merchandising tasks in a fast-paced retail setting.

Ideal candidates bring retail experience, strong communication skills, and a flexible, customer-first mindset to contribute to a dynamic team and a culture that values DEI and growth opportunities.

Qualifications

• Experience in retail or similar role with a track record of meeting sales targets.
• Customer-centric mindset focused on delivering memorable shopping experiences.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Positive attitude, reliability and strong work ethic.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in inventory, visual merchandising, shipment workflow, and store maintenance.
• Collaborate with team to achieve sales and operational goals while following policies.

Skills

Customer service

Sales-driven

Communication

Teamwork

Flexibility

Fast-paced environment

Math basics / POS familiarity

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and participate in inventory and visual merchandising tasks in a fast-paced retail setting.

Ideal candidates bring retail experience, strong communication skills, and a flexible, customer-first mindset to contribute to a dynamic team and a culture that values DEI and growth opportunities.