Retail Execution Manager, GTR

Suntory Global Spirits; New York (NY); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

401K match

Medical benefits

Job summary

Suntory Global Spirits seeks an experienced Retail Execution Manager to drive in-store activation and stock management at major airports, with a focus on the New York City area. You will liaise with commercial and marketing teams and external airport partners to deliver executional excellence and grow market share.

The role requires 5+ years in retail or sales, strong influencing skills, and the ability to analyze market data to seize opportunities.

Qualifications

• Sales or retail experience within FMCG/luxury goods/spirits.
• 5+ years of retail or sales experience.
• Strong selling skill set and ability to influence.
• Team player with a strong collaborative approach.
• Customer focused strategic thinker with creative flair & an eye for category insights.
• Good analytical skills - ability to work within a deadline & deliver commercial KPIs.
• In-depth understanding of retailers in a global market.
• Travel 40% of the time to airports, conferences, customer offices, etc.
• Travel Retail experience preferred.
• International experience and languages are a big plus.

Responsibilities

• This role will be responsible for sales and executional engagement on the shop floor, meaning everyday deployment of activations, ensuring stock availability, overseeing sales & promotions, etc. They will be responsible for building relationships and engaging with key stakeholders in airports.
• Identify and analyze business within market using syndicated data and account data information to capitalize on potential opportunities
• Ensure consistent adherence to brand guidelines and outlet standards
• Deliver on 6P goals annually (POS, Price, Persuasion, Promotion, People & Permanent Visibility) at account and store level
• Work closely with commercial Key Account Managers to identify opportunity and risk in our executional excellence, acting as the internal voice of the shop floor providing insights in shopper, promotion, competitor and market dynamics.
• Be the retail partner of our business. Aligning location strategy, annual targets, innovation and activation pipeline & customer operations lead.
• Primary focus will be on airports in the New York City metropolitan area
• Implementation, tracking and reporting of in store Outlet Standards KPIs
• Gathering of insights, shopper behaviors and market conditions to better understand our in-store performance, risks and opportunities.
• Keen understanding of selling stories and category insights to influence and improve Suntory outlet performance.
• Responsible for Brand Ambassador engagement and training, including tracking of results, information flow and monthly Brand Ambassador reporting and KPI tracking.
• Responsible for depletion targets in tandem with commercial and marketing leads.
• Ensure compliance of customer JBP in store activity such as promotional plans, distribution and ranging.
• Reporting of competitor activity, promotions and innovations across their territory.

Skills

Sales experience

Influencing

Team player

Customer focus

Analytical skills

Job description

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At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

What makes this a great opportunity?

We are looking for people who bring something unique to Suntory Global Spirits - themselves. We value differences, and we appreciate what each of us can contribute. We inspire each other, and challenge ourselves to innovate, improve, advance new ideas and try new things. We create endless opportunities to Unleash Your Spirit every day in a culture that is charged, creative, challenging and fun.

Suntory Global Spirits is a world leader in premium spirits with $5.5 billion in annual revenues and an ambition to become the World’s Most Admired Premium Spirits Company. We have a strong vision and strategy, an incredible brand portfolio grounded in quality and craftsmanship, an unwavering commitment to sustainability and top talent across the organization. We are focused on driving value across key priorities including American whiskey, Japanese Spirits, Scotch, Tequila and Ready-to-Drink. Headquartered in New York City, Suntory Global Spirits is a subsidiary of Suntory Holdings, which is world renowned for delivering quality and excellence across a range of products and categories.

MISSION OF ROLE

The Retail Execution Manager role is accountable for delivering the long-term executional excellence standards for Suntory Global Spirits' top strategic airports. This role will be tasked with translating the strategy into action in-store, with the ultimate goal of increasing market share and driving brand visibility aligned to our commercial and corporate mission. Working closely with commercial and marketing teams as well as external stakeholders, the successful candidate will manage both long- and short-term activities to achieve our executional excellence KPIs. This role will serve as the face of Suntory Global Spirits to our external airport partners, requiring keen attention to detail and in-store excellence - including stock level management, depletion and promotion analysis, and outlet standards - alongside strong management of customer relationships and contact strategy. We are looking for a highly motivated candidate with excellent interpersonal skills, the ability to build collaborative relationships, and the agility to adapt communication styles as needed.

Role Responsibilities

• This role will be responsible for sales and executional engagement on the shop floor, meaning everyday deployment of activations, ensuring stock availability, overseeing sales & promotions, etc. They will be responsible for building relationships and engaging with key stakeholders in airports.
• Identify and analyze business within market using syndicated data and account data information to capitalize on potential opportunities
• Ensure consistent adherence to brand guidelines and outlet standards
• Deliver on 6P goals annually (POS, Price, Persuasion, Promotion, People & Permanent Visibility) at account and store level
• Work closely with commercial Key Account Managers to identify opportunity and risk in our executional excellence, acting as the internal voice of the shop floor providing insights in shopper, promotion, competitor and market dynamics.
• Be the retail partner of our business. Aligning location strategy, annual targets, innovation and activation pipeline & customer operations lead.
• Primary focus will be on airports in the New York City metropolitan area
• Implementation, tracking and reporting of in store Outlet Standards KPIs
• Gathering of insights, shopper behaviors and market conditions to better understand our in-store performance, risks and opportunities.
• Keen understanding of selling stories and category insights to influence and improve Suntory outlet performance.
• Responsible for Brand Ambassador engagement and training, including tracking of results, information flow and monthly Brand Ambassador reporting and KPI tracking.
• Responsible for depletion targets in tandem with commercial and marketing leads.
• Ensure compliance of customer JBP in store activity such as promotional plans, distribution and ranging.
• Reporting of competitor activity, promotions and innovations across their territory.

Qualifications

• Sales or retail experience within FMCG/luxury goods/spirits
• Ideally 5+ years of retail or sales experience
• Strong selling skill set and ability to influence
• Team player with a strong collaborative approach
• Customer focused strategic thinker with creative flair & an eye for category insights
• Good analytical skills - ability to work within a deadline & deliver commercial KPIs
• In-depth understanding of retailers in a global market
• Travel 40% of the time to airports, conferences, customer offices, etc.
• Travel Retail experience preferred
• International experience and languages are a big plus

Salary Range - The salary range for this role, based in New York, NY is $120-130k, along with an annual bonus, 401K match, profit sharing, and medical and wellness benefits. The salary range is commensurate with the candidate’s location, experience, and skillset. The range will vary if outside of this location.

While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines.

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.