Retail Engagement Coordinator - Elevate Customer Experience

The TJX Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Pittsburgh is hiring for a HomeGoods frontline associate. You will greet customers, assist with transactions, and help maintain store standards throughout the shift.

Ideal candidates have a high school diploma, excellent customer service skills, and the ability to work evenings and weekends. You will train others, handle cash, and help keep the store safe and welcoming for all shoppers.

Qualifications

• High School graduate or equivalent degree preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills.
• Exceptional customer service skills.
• Able to lift heavy merchandise with/without reasonable accommodations.
• Able to train and provide direction to others.
• Able to run a register/handle money.
• Must be able to handle confidential information with discretion.
• Experience as a coordinator or previous retail/supervisory experience preferred.

Responsibilities

• Lead the frontline to promote a Highly-Satisfied customer experience.
• Mentor Associates on frontline operations and register transactions.
• Promote a culture of welcome, value, and engagement.
• Address customer concerns promptly and drive loyalty.
• Ensure proper cash controls and money handling.
• Maintain cleanliness and merchandising standards.

Skills

Customer service

Interpersonal skills

Teamwork

Cash handling

Training others

Flexible schedule

Register operation

Education

High School diploma

Job description

The TJX Companies, Inc. in Pittsburgh is hiring for a HomeGoods frontline associate. You will greet customers, assist with transactions, and help maintain store standards throughout the shift.

Ideal candidates have a high school diploma, excellent customer service skills, and the ability to work evenings and weekends. You will train others, handle cash, and help keep the store safe and welcoming for all shoppers.