Retail Educator: Guest Experience & Product Education

Lululemon Athletica Inc.; Avalon (NJ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Fitness & yoga classes

Career development support

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will share top-quality product education, engage with guests, and authentically communicate our community and culture.

You will move on the sales floor, assist with transactions, and support omnichannel programs like buy online pickup in store and ship from store, while upholding our standards for service and inclusivity.

Qualifications

• Interact with guests to ensure a great guest experience
• Assess guests’ needs to provide customized, effective purchase and return solutions
• Provide technical product education by articulating the value and benefit of the product
• Move dynamically on the floor to continuously engage with guests and attend to store needs
• Receive guest feedback and partner with store leadership to take appropriate action

Responsibilities

• Interact with guests to ensure a great guest experience in a timely manner
• Provide technical product education to articulate value and benefits
• Move on the floor to engage with guests and attend to store needs
• Support omnichannel programs (buy online/pickup in store, ship from store) according to standards
• Collaborate with team members to ensure optimal guest experience and store operations
• Restock and present products according to company standards

Skills

Guest experience

Inclusion & diversity

Integrity & honesty

Personal responsibility

Self-awareness

Collaboration & teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will share top-quality product education, engage with guests, and authentically communicate our community and culture.

You will move on the sales floor, assist with transactions, and support omnichannel programs like buy online pickup in store and ship from store, while upholding our standards for service and inclusivity.