Retail Educator — Flexible Schedule, Guest Experience

Lululemon Athletica Inc.; Delray Beach (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. in Delray Beach, FL, is seeking an Educator to deliver world-class guest service, educate on product benefits, and embody our community values.

You will engage guests, perform transactions, and support omnichannel programs to ensure a seamless experience on the sales floor. The role focuses on inclusivity, a positive guest journey, and strong teamwork within a luxury retail environment.

Qualifications

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests.
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable.
• Self‑Awareness: Is aware of how words or actions may be perceived by or affect others.
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives.
• Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed to maintain the luxury environment.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Skills

Guest experience

Teamwork

Enthusiasm

Integrity

Inclusion & diversity

Education

High school diploma / GED

Job description

lululemon Athletica Inc. in Delray Beach, FL, is seeking an Educator to deliver world-class guest service, educate on product benefits, and embody our community values.

You will engage guests, perform transactions, and support omnichannel programs to ensure a seamless experience on the sales floor. The role focuses on inclusivity, a positive guest journey, and strong teamwork within a luxury retail environment.