Retail Donation Associate- PT

Svdpnky; Erlanger (KY); On-site; USD 26,000 - 32,000; Full time

Job summary

St. Vincent de Paul in Erlanger, KY is seeking a Retail Donation Associate to warmly greet donors and support their donations, creating a welcoming atmosphere that encourages ongoing community generosity.

You will assist donors, unload vehicles, process donations, and help truck drivers while maintaining a tidy, safe, non-climate-controlled workspace and clear donation policies. A strong team player with excellent communication, safety awareness, physical stamina to lift up to 50 pounds, and

Qualifications

• Greet donors with a welcoming manner and create a great first impression.
• Stand, bend, and reach for extended periods; lift up to 50 pounds regularly.
• Safe operation of equipment like pallet jacks, dollies, and walkie-stackers.
• Strong organization and sound judgment for handling donations and processes.
• Clear communication with donors and team; follow donation policies.

Responsibilities

• Receive and support donations: greet donors, assist unloading, provide receipts.
• Organize and process donations: pre-sort, categorize, check quality, identify defects.
• Assist truck drivers: support loading/unloading for a smooth process.
• Maintain positive team communication: promote teamwork and follow safety procedures.
• Problem-solving: identify challenges and seek management support when needed.
• Trash management: transport trash to dumpsters.
• Maintain cleanliness: keep donation area and backroom neat and welcoming.
• Safety practices: follow safety policies, report accidents or unsafe conditions.
• Flexibility: work as scheduled and take on additional tasks as needed.

Skills

Warm Welcome

Physical Capability

Machinery Operation

Organizational Skills

Communication Skills

Team Player

Positive Attitude

Non-Climate-Controlled Environment

Safety Compliance

Availability

Job description

As our Retail Donation Associate, you are the friendly face of our organization, welcoming and assisting our generous donors as they bring in their donations to support St. Vincent de Paul. Your positive energy creates a warm and inviting atmosphere, encouraging continued support from our community and helping to further our mission.

JOB DUTIES:

• Receive and Support Donations: Greet and assist donors upon arrival, help unload their vehicles, and ensure they feel appreciated. Provide receipts for all donations and maintain positive interactions throughout the donation process..
• Organize and Process Donations: Pre-sort and efficiently organize donations into established categories. Check items for quality, identifying any defects to ensure our customers receive only the best..
• Assist Truck Drivers: Provide support to truck drivers when loading and unloading donations, ensuring a smooth process.
• Positive Team Communication: Foster a spirit of teamwork by consistently demonstrating positive behavior and effectively engaging with donors and colleagues, while professionally communicating donation policies and procedures.
• Problem-Solving: Identify challenges quickly and seek support from management when needed.
• Trash Management: Transport trash to the dumpsters.
• Maintain Cleanliness: Keep the donation area and backroom neat and tidy, creating a welcoming environment for all.
• Safety Practices: Follow safety procedures when handling equipment to ensure a safe environment for yourself and your teammates. Maintain a safe working environment by adhering to safety policies and promptly reporting any accidents or unsafe conditions to your supervisor.
• Flexibility: Work as scheduled, showing flexibility when needed to meet the needs of the team.
• Additional Duties: Embrace a flexible attitude, ready to take on other tasks as assigned.

POSITION REQUIREMENTS:

• Warm Welcome: Able to greet donors with a smile and make a great first impression upon their arrival at SVdP.
• Physical Capability: Must be able to stand, bend, and reach for extended periods, as well as lift, push, pull, or carry up to 50 pounds regularly. Support is available for heavier items such as furniture!
• Machinery Operation : Ability to safely operate equipment such as pallet jacks, dollies, and walkie-stackers.
• Organizational Skills: Strong organizational abilities and sound judgment are crucial for success.
• Communication Skills: Good communication skills are essential, along with strong interpersonal abilities.
• Team Player: Ability to work independently and collaboratively with your team.
• Positive Attitude : A friendly demeanor and neat appearance are essential as you interact with customers and colleagues.
• Ability to Work in a Non-Climate-Controlled Environment : Comfort working in a dynamic setting where temperatures may vary is required.
• Safety Compliance: You must be able to understand and follow all company safety directives.
• Availability: Flexibility to work evenings and weekends is required.