Retail Distribution Center Delivery Driver

Ashley Furniture Industries

Mesquite (TX)

On-site

USD 32,000 - 45,000

Full time

10 days ago

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Benefits offered by this job

Extended health, dental and vision

Employee discount 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Job summary

Amy Furniture, through Ashley Furniture Industries, is seeking a Home Delivery Driver in Mesquite, TX to deliver products to customer homes with a strong emphasis on safety, efficiency, and service. The role requires careful handling, professional communication, and adherence to store policies to ensure a positive customer experience.

The position involves loading and unloading goods, inspecting products for damage, and coordinating with the warehouse and customer service teams.

Qualifications

High school diploma or equivalent required.
Good driving record (3 years) and 21+ years old.
No CDL required; DOT physical examination required.
1 year driving experience and a driving certification class with road evaluation.

Responsibilities

Handle products safely and inspect for damages.
Load customer delivery trucks and unload at customer homes.
Place products in designated storage areas safely.
Communicate concerns to Warehouse Support and Customer Service.
Complete shipping/receiving paperwork as needed.
Maintain a clean, organized warehouse area and professional image.
Assist with vehicle inspection, maintenance, and fueling.
Attend departmental meetings and training; assist with training others.

Skills

Attention to detail

Verbal communication

Written communication

Interpersonal skills

Time management

Organizational skills

Teamwork

Document management system

Problem-solving

Confidentiality

Continuous Improvement

Multi-project management

Education

High School Diploma or equivalent

Job description

Summary

The Home Delivery Driver plays a crucial role in delivering products to designated locations. To excel in this position, the driver needs to prioritize efficiency, effectiveness, and safety throughout the delivery process. Additionally, the driver should consistently provide exceptional customer service by demonstrating quality workmanship and clear, professional communication. By adhering to these standards, the Home Delivery Driver can ensure a positive experience for both the customer and the company.

Opening is Tuesday-Saturday 5am-1:30 pm.

Primary Job Functions

Handle products safely.
Conduct physical inspection of product to identify damages goods, perform touch- up and repair as needed on product.
Place products in designated storage areas safely.
Prepare and load customer delivery trucks.
Unload and safely place products in customer home.
Understand and comply with all store policies and procedures.
Remove all the packaging materials from the location.
Communication and documents customer concerns to Warehouse Support.
Communicates credit, damage and essential information to the Customer Service Department.
May be required to complete shipping/ receiving paperwork
May be required to complete Department of Transportation paperwork.
Maintains a clean and organized warehouse area.
Maintain a professional image.
Assist driver as needed with vehicle inspection, routine maintenance and fueling of vehicle at approved locations.
Completes other assignments and special projects as requested.
Maintains reliable attendance.

Secondary Job Functions

Maintain reliable attendance.
Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
Complete other assignments and special projects as requested.

Job Qualifications

Education

High School, Diploma or equivalent

Experience

Good Driving record - 3 years
NO CDL needed
Must be 21 years of age
Department of Transportation physical examination
1 year driving experience
Driving certification class, including a road evaluation test

Licenses or Certifications

Valid Driver’s License
Knowledge, Skills and Abilities
Strong attention to detail
Excellent verbal and written communication skills
Excellent interpersonal skills
Effective time management and organizational skills
Work independently as well as in a team environment
Document management system
Analytical and problem-solving skills
Maintain confidentiality
Working knowledge of Continuous Improvement
Handle multiple projects simultaneously within established time constraints
Perform under strong demands in a fast-paced environment
Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
Display empathy, understanding and patience with employees and external customers
Respond professionally in situations with difficult employee/vendor/customer issues or inquiries
Follow all OSHA and Company established safety rules and procedures

What’s In It For You

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

Extended health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

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