Retail Display Installer – Technology

2020 Companies LLC; Trenton (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a detail-oriented Field Service Representative to join their dynamic team. In this role, you'll represent major tech brands and execute various in-store tasks, including installing fixtures and managing displays. This position offers flexible scheduling and the opportunity to work independently while ensuring top-quality execution on every project. If you thrive in a fast-paced retail environment and possess strong communication skills, this role is perfect for you. Join a company that values your contributions and supports your professional growth!

Benefits

Paid drive time

Mileage reimbursement

Paid training

Flexible scheduling options

Next-day pay with DailyPay

Qualifications

• Must be 18 or older and authorized to work in the US.
• Previous retail or merchandising experience is beneficial.

Responsibilities

• Install and update sales floor fixtures and displays.
• Manage store-level relationships and ensure quality execution.

Skills

Effective communication skills

Organizational skills

Problem-solving abilities

Education

High school diploma or equivalent

Tools

Mobile applications

Hand and power tools

Job description

Location: Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement

Schedule: Work Monday–Friday | Weekends are not required!

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in-store tasks, including:

Installing and updating sales floor fixtures and endcaps

Performing build-outs, resets, and display repairs

Following plan-o-grams and client-specific directives

You’ll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you’ll manage store-level relationships and ensure top-quality execution on every project.

Hourly pay starting at $18.00 per hour, based on experience and location

Next-day pay on demand with DailyPay

Paid drive time and mileage reimbursement

Job assignments are available Monday–Friday | Weekends are not required!

Paid training

Job assignments include both flexible self-scheduling options and fixed shifts based on availability

Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period

Variety of projects and clients

We'd love to hear from you if you're ready to own your work, represent major tech brands, and thrive in a dynamic retail environment.

Job Description:

Key Responsibilities:

Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).

Representatives are responsible for keeping their availability updated and accurate.

Fully complete all assigned jobs on or before scheduled end dates.

Installing and building displays, end caps, and fixturing.

Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.

Maintaining and updating displays according to planograms/ client requests.

Conducting break-fix repairs to ensure displays and fixtures are fully functional.

Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.

Manage virtual software and ensure successful execution of related tasks and timelines.

Contribute to the team's success by assisting other members as needed.

Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.

Work independently in a fast-paced environment.

Participate and complete training and certification programs.

Accurately track, record, and communicate activity via designated systems/ workflows.

Available for weekend assignments as needed.

Scheduling / Planning

Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements. This role involves executing multiple job functions as agreed upon.

Accept and schedule all assigned jobs within 48 hours of receipt

Project Execution

Following all directives as provided, executing fully and completely

Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.

Relationship Development:

Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.

Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.

Leadership & Cross-functional Work:

Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company.

Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members.

Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success.

Customer & Client Satisfaction:

Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management.

Be open to provide and receive feedback.

Qualifications:

Must be 18 or older (due to insurance requirements).

Must be authorized to work in the United States

Availability

Flexible availability Monday through Friday.

Weekend and holiday availability as needed.

Early morning and late-night availability as needed.

Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.

Physical Abilities

Climb a ladder up to 10 feet in height.

Safely lift and carry up to 60lbs.

Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead

Ability to adjust to the ever-changing variety of tasks and work environments.

Communication Skills

Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates.

Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet.

Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).

Education

A high school diploma or equivalent is typically required.

Previous retail or merchandising experience is beneficial but not mandatory.

Experience Preferred

Installation and merchandising experience.

Proficiency with hand and power tool usage.

Ability to follow planogram (POG) directives and secondary communication.

Technology

Must own an Android or Apple mobile device to upload photos and data.

Must be able to successfully navigate various communication platforms and applications independently.

Training

Must complete all training assignments and tasks within a designated time frame.

Agents are expected to be able to work collaboratively and autonomously.

Transportation and Travel

Must have reliable transportation.

Valid driver’s license and proof of insurance.

Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.

Leadership & Communication:

Superior leadership skills and strong professional communication and presentation skills.

Ability to make sound decisions, show good judgment and problem-solve effectively.

Capable of working autonomously with excellent time management and reporting skills.

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

About Us

WHO WE ARE

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO

Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success.

Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

WHERE WE DO IT

We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals.

From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.

We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

WHAT YOU CAN EXPECT FROM 2020 COMPANIES

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities, or professional stretch assignments, you can expect 2020 Companies to support you.

2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.