Retail Design Program Lead - Strategy, Delivery & Ops

United States Digital Space LLC

Boston (MA)

On-site

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Equity

Benefits

Base salary

Job summary

United States Digital Space LLC, Boston, is seeking a Senior Project Specialist, Retail Design to drive planning, coordination, and operational excellence across the retail design portfolio. You will partner with design teams to translate concepts into actionable plans and keep programs aligned with schedules and budgets.

Based in Boston, this full-time role offers competitive base salaries, meaningful equity, and comprehensive benefits.

Qualifications

4-7 years of experience in project coordination, project management, design operations, product development, or related field.
Experience supporting industrial design, consumer products, hardware, or other physical product development organizations.
Demonstrated ability to manage multiple concurrent projects in a fast-paced environment.
Strong organizational, communication, and stakeholder management skills with ability to influence cross-functional teams without direct authority.
Experience partnering with creative teams and translating iterative design work into actionable project plans.
Experience coordinating with external vendors, fabricators, production partners, or agency partners.

Responsibilities

Partner with Retail Experience and Visual Merchandising Designers to translate creative concepts into actionable project plans, ensuring alignment across stakeholders, budgets, and production requirements.
Coordinate operational support for design teams, including prototype builds, vendor logistics, and purchase orders.
Drive cross-functional collaboration with Design, Brand, Marketing, Operations, and external partners to keep design activities aligned with retail development schedules.
Manage the retail design portfolio by tracking design milestones, maintaining project schedules, and identifying risks or dependencies across concurrent initiatives.
Develop and maintain project management tools, dashboards, and reporting to improve visibility and execution efficiency.
Establish and implement scalable processes, documentation standards, and operational workflows to enhance organization across the Retail Design team.
Facilitate clear communication, project updates, and milestone reviews to ensure stakeholder alignment throughout the project lifecycle.