Retail Department Supervisor - Lead & Develop a Team

Halfords Careers; North Carolina; On-site; USD 20,285 - 29,506; Full time

Benefits offered by this job

Store discount

Employee discount

Health plan

Cycle to work

Sharesave scheme

Wagestream

Life Assurance

Job summary

Halfords Careers is offering a gateway to management in its retail leadership team. You’ll supervise a department, coach colleagues, and ensure market-leading customer service. The role supports store management to deliver outstanding service while upholding security and stock procedures.

We invest heavily in training to help you progress within Retail or the Group. Effective leadership, strong customer focus, and the drive to meet sales targets are essential.

Qualifications

• Experience of supervising or leading a small team.
• Experience delivering great customer service in retail or services.
• Experience delivering on the job training / coaching to others.
• Track record of achieving exceptional results against sales targets.
• Ideally some knowledge of motoring or cycling; technical training provided.

Responsibilities

• Manage day-to-day running of a department and supervise/coaching team to deliver high standards.
• Support store management to ensure best service delivery to customers.
• Hold key holder responsibilities and follow in-store security and stock loss procedures.
• Invest in training to develop colleagues’ careers and support progression into Retail or Group opportunities.

Skills

Team leadership

Customer service

Coaching others

Sales targets

Motors knowledge

Job description

Halfords Careers is offering a gateway to management in its retail leadership team. You’ll supervise a department, coach colleagues, and ensure market-leading customer service. The role supports store management to deliver outstanding service while upholding security and stock procedures.

We invest heavily in training to help you progress within Retail or the Group. Effective leadership, strong customer focus, and the drive to meet sales targets are essential.