Retail Department Lead Part-Time

E&H Ace Hardware; Delaware (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holiday pay

Employee Assistance Program

Career growth opportunities

Job summary

E&H Ace Hardware in Delaware, OH is seeking a Department Lead to drive sales and manage department operations on the sales floor. The role focuses on owning performance, presentation, and inventory while delivering an outstanding customer experience.

As a full-time Department Lead, you will collaborate with store leadership, execute seasonal resets, and ensure accurate signage and cleanliness across areas. Evenings, weekends, and holidays may be required.

Responsibilities

• Deliver excellent service to every customer using E&H’s Customer First Sales Culture
• Answer questions, locate merchandise, and assist with in-store and online special orders
• Promote the Ace Rewards program and help customers sign up
• Maintain product knowledge and awareness of current promotions
• Conduct cycle counts and maintain accurate inventory levels
• Receive, stock, and merchandise products in your assigned department(s)
• Ensure department signage is accurate and up to date
• Help maintain cleanliness and organization on the sales floor, stock room, and outdoor areas
• Participate in seasonal resets and overall store visual standards
• Open and/or close the store as needed and serve as a trusted keyholder
• Monitor safety concerns and theft prevention measures
• Collaborate with team members and communicate effectively with store leadership
• Flex your schedule to include evenings, weekends, and holidays as needed

Job description

Location: Delaware, OH

Job Id:2563

# of Openings:1

E&H Ace Hardware is hiring a dedicated and customer-focusedDepartment Leadto help drive sales, maintain department organization, and support day-to-day operations on the sales floor. This role is ideal for a team player who is ready to take the lead in a specific product category and ensure customers receive an outstanding experience every time they shop.

As a Department Lead, you’ll support the store management team by owning the performance, presentation, and inventory of your assigned department(s) — while representing the helpful service that sets Ace apart.

What you’ll do:

• Deliver excellent service to every customer using E&H’sCustomer First Sales Culture
• Answer questions, locate merchandise, and assist with in-store and online special orders
• Promote theAce Rewardsprogram and help customers sign up
• Maintain product knowledge and awareness of current promotions
• Conduct cycle counts and maintain accurate inventory levels
• Receive, stock, and merchandise products in your assigned department(s)
• Ensure department signage is accurate and up to date
• Help maintain cleanliness and organization on the sales floor, stock room, and outdoor areas
• Participate in seasonal resets and overall store visual standards
• Open and/or close the store as needed and serve as a trusted keyholder
• Monitor safety concerns and theft prevention measures
• Collaborate with team members and communicate effectively with store leadership
• Flex your schedule to include evenings, weekends, and holidays as needed

Why join E&H Hardware Group?

• Family-owned, community-focused company with more than 90 years of local service
• Supportive and hands-on leadership team
• Health, dental, and vision insurance (Full-Time)
• 401(k) with company match
• Paid time off and holiday pay
• Employee Assistance Program
• Career growth opportunities across stores and service divisions

About Us:

E&H Hardware Group operates multiple Ace Hardware stores and a skilled trades service throughout Ohio. We are proudly family-owned and built on the core value ofLocal Relationships Built on Trust. If you’re ready to step into a leadership role in retail, we’d love to meet you.