Retail Department Lead | Customer Service & Ops

Default Brand; City of Plattsburgh (NY); On-site; USD 23,000 - 29,000; Full time

Job summary

Runnings in Plattsburgh, NY is seeking a Department Manager to deliver the highest level of customer service and support the Store Manager. This role requires the ability to work days, nights, and every other weekend and/or holidays.

Responsibilities include directing receipt and distribution of merchandise, maintaining inventory, and training department staff. Retail/customer service or management experience is preferred.

Qualifications

• High School Diploma preferred.
• Previous warehouse and forklift experience preferred.
• Customer Service training and or experience preferred.
• Retail/customer service/managing experience preferred.

Responsibilities

• Direct and coordinate the receipt and distribution of merchandise at the retail store.
• Set priorities for distribution of new merchandise within the assigned department.
• Ensure adequate inventory in all areas of assigned department.
• Utilize appropriate receiving procedures to accurately record products received.
• Assist with the training and direction provided to new department team members.
• Clean & Organize Department
• Ensure that safety is practiced when handling merchandise by employees and customers.
• Other duties as assigned by the Store Manager

Skills

Customer service

Team leadership

Store operations

Communication

Education

High School Diploma preferred

Tools

Forklift

Job description

Runnings in Plattsburgh, NY is seeking a Department Manager to deliver the highest level of customer service and support the Store Manager. This role requires the ability to work days, nights, and every other weekend and/or holidays.

Responsibilities include directing receipt and distribution of merchandise, maintaining inventory, and training department staff. Retail/customer service or management experience is preferred.