Retail Department Lead — Coaching, Sales & Growth

Von Maur, Inc.; Town of Waterloo (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur in Wisconsin is seeking a Department Manager to lead a department, drive growth, and uphold our reputation for outstanding customer experiences.

In this role you will train and coach associates, develop relationships to grow the business, and ensure sales goals are met across accounts. You’ll participate in a day/evening/weekend rotation and contribute to a team where strong service and merchandise knowledge are valued. Von Maur offers competitive wages and comprehensive benefits.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Von Maur in Wisconsin is seeking a Department Manager to lead a department, drive growth, and uphold our reputation for outstanding customer experiences.

In this role you will train and coach associates, develop relationships to grow the business, and ensure sales goals are met across accounts. You’ll participate in a day/evening/weekend rotation and contribute to a team where strong service and merchandise knowledge are valued. Von Maur offers competitive wages and comprehensive benefits.