Retail Department Coach & Team Leader

Nike Inc; Fresno (CA); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Healthcare

Paid time off

401(k) Plan

Stock purchase plan

Job summary

NIKE, Inc. in Fresno is seeking a Department Manager to lead a high-volume store team and deliver outstanding customer experiences. You will coach, develop, and motivate staff while managing daily operations, merchandising, and community engagement.

Join a fast-paced Nike Factory Store team, drive service excellence, and participate in growth initiatives, training, and benefits. The role requires flexibility to work varied shifts including nights and weekends.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team the helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Customer-facing experience

Leadership experience

Recruitment & coaching

Microsoft Office & retail systems

Physical stamina

Tools

Retail POS systems

Job description

NIKE, Inc. in Fresno is seeking a Department Manager to lead a high-volume store team and deliver outstanding customer experiences. You will coach, develop, and motivate staff while managing daily operations, merchandising, and community engagement.

Join a fast-paced Nike Factory Store team, drive service excellence, and participate in growth initiatives, training, and benefits. The role requires flexibility to work varied shifts including nights and weekends.