Retail Department Coach: Lead Team & Growth

Nike; Norfolk (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts and Flexible 


401(k) Plan

Employee Stock Purchase Plan (ESPP)

Paid Time Off & Holidays

Employee discounts: Nike

Job summary

Nike Department Manager at Nike Factory Store Norfolk is the face of NIKE, leading a high-volume store with a fast pace to guide customers in making the best decisions. You’ll train and empower your team, focus on service principles, and drive store growth while building community partnerships.

The role emphasizes inclusion, leadership, and delivering positive moments for customers and colleagues. Benefits include medical, dental and vision, 401(k), stock purchase plan, paid time off, and

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team that helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Customer-facing experience

Leadership experience

Recruiting & team-building

Conflict resolution & coaching

MS Office & retail systems

Flexible schedule (nights/weekends)

Tools

Microsoft Office

Retail POS systems

Job description

Nike Department Manager at Nike Factory Store Norfolk is the face of NIKE, leading a high-volume store with a fast pace to guide customers in making the best decisions. You’ll train and empower your team, focus on service principles, and drive store growth while building community partnerships.

The role emphasizes inclusion, leadership, and delivering positive moments for customers and colleagues. Benefits include medical, dental and vision, 401(k), stock purchase plan, paid time off, and