Retail Department Coach — Lead & Elevate Your Team

Nike; Salem (NH); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts and Flexible 2

401(k) Plan, ESPP

Paid Time Off

Employee stock purchase plan

Employee assistance program

Store discounts

Job summary

Nike Unite - Salem is seeking a Department Manager to lead and coach a fast-paced retail team. You’ll drive customer service, store operations, and community engagement while upholding Nike’s Service Principles.

You’ll recruit, develop, and empower your team, manage daily activities, and help grow store performance. The role requires 3 years in customer-facing retail or hospitality and at least 1 year of leadership.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.

Responsibilities

• Leading a team that helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Customer-facing retail experience

Leadership experience

Recruitment and team leadership

Conflict resolution and coaching

Availability mornings weekends nights

Tools

Microsoft Office

Retail systems

Job description

Nike Unite - Salem is seeking a Department Manager to lead and coach a fast-paced retail team. You’ll drive customer service, store operations, and community engagement while upholding Nike’s Service Principles.

You’ll recruit, develop, and empower your team, manage daily activities, and help grow store performance. The role requires 3 years in customer-facing retail or hospitality and at least 1 year of leadership.