Retail Customer Experience Associate

The TJX Companies, Inc.; Brentwood (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. is seeking team members for TJ Maxx stores in Brentwood, TN. You’ll deliver a highly satisfying customer experience by engaging with customers, maintaining a clean store, and following established procedures.

You may be cross-trained in multiple store areas to support business needs. Responsibilities include handling purchases, promoting loyalty programs, upholding merchandising standards, and contributing to store safety and loss prevention.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes and adheres to store policies and loss prevention standards.
• Accurately rings purchases and returns and counts change.
• Maintains merchandising standards and prepares goods for the floor.
• Participates in store recovery and maintains clean, organized spaces.
• Supports credit and loyalty program promotions.
• Ensures safety and follows labor laws and procedures.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multi-tasking

Lift heavy objects

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. is seeking team members for TJ Maxx stores in Brentwood, TN. You’ll deliver a highly satisfying customer experience by engaging with customers, maintaining a clean store, and following established procedures.

You may be cross-trained in multiple store areas to support business needs. Responsibilities include handling purchases, promoting loyalty programs, upholding merchandising standards, and contributing to store safety and loss prevention.