Retail Customer Service & Store Operations Associate

Dollar Tree, Inc.; Winchester (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Winchester, Kentucky. You will assist customers, handle transactions at the cash register, and help with stocking, merchandising, and store cleanliness while upholding a friendly, professional environment.

The position emphasizes customer service, operational accuracy, and teamwork with leadership and fellow associates. Part-time hours and a flexible approach are involved.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*.

Skills

Retail experience

Customer service

Interpersonal skills

Strong communication

Problem-solving

Physical ability

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Winchester, Kentucky. You will assist customers, handle transactions at the cash register, and help with stocking, merchandising, and store cleanliness while upholding a friendly, professional environment.

The position emphasizes customer service, operational accuracy, and teamwork with leadership and fellow associates. Part-time hours and a flexible approach are involved.