Retail Customer Service Specialist — Part Time

Family Dollar; Town of Malta (NY); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate in Malta, New York, to deliver excellent shopping experiences. Responsibilities include customer assistance, managing transactions, maintaining store cleanliness, and ensuring safety. Candidates should have a high school diploma or equivalent and strong customer service skills. This part-time role provides various benefits including retirement plans and educational assistance, contributing to a supportive work environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive and respectful environment.
• Be responsible for maintaining cleanliness throughout the store.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate in Malta, New York, to deliver excellent shopping experiences. Responsibilities include customer assistance, managing transactions, maintaining store cleanliness, and ensuring safety. Candidates should have a high school diploma or equivalent and strong customer service skills. This part-time role provides various benefits including retirement plans and educational assistance, contributing to a supportive work environment.