Retail Customer Service & Sales Associate

Dollar Tree, Inc.; Pasadena (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Pasadena, MD is seeking a part-time Customer Service Associate to deliver a positive shopping experience on every visit. You will assist customers with questions, manage transactions at the register, and help keep shelves stocked and store clean.

The role emphasizes excellent customer service, strong organizational skills, and the ability to lift up to 50 lbs as needed. You’ll work with store leadership to maintain a safe, welcoming environment for customers and teammates.

Qualifications

• Customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform physical tasks (walking, standing, stooping, kneeling, climbing, pushing, pulling).
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, respectful environment with customers, associates and leaders.
• Keep the store clean, including bathrooms, floors, and trash; keep areas neat and presentable.
• Other duties as assigned.

Skills

Customer service experience

Cash handling

Strong organizational skills

Excellent communication

Lift 30–50 lbs

Follow instructions

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Pasadena, MD is seeking a part-time Customer Service Associate to deliver a positive shopping experience on every visit. You will assist customers with questions, manage transactions at the register, and help keep shelves stocked and store clean.

The role emphasizes excellent customer service, strong organizational skills, and the ability to lift up to 50 lbs as needed. You’ll work with store leadership to maintain a safe, welcoming environment for customers and teammates.