Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Brentwood (MD); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pharmacy benefits

Employee Assistance Program

Retirement Plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Brentwood, MD to help shoppers with questions, make recommendations, and process transactions at the register. You will maintain a clean, safe store environment and support stock replenishment throughout your shift.

The role emphasizes friendly interactions with customers and colleagues, physical tasks such as lifting 30–50 lbs, and abiding by company policies while contributing to a positive shopping experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register and maintain security of cash.
• Maintain the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Relationship management

Problem-solving

Education

High school diploma or equivalent

Tools

Cash register (POS)

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Brentwood, MD to help shoppers with questions, make recommendations, and process transactions at the register. You will maintain a clean, safe store environment and support stock replenishment throughout your shift.

The role emphasizes friendly interactions with customers and colleagues, physical tasks such as lifting 30–50 lbs, and abiding by company policies while contributing to a positive shopping experience.