Retail Customer Experience Associate

Dollar Tree, Inc.; Pocomoke City (MD); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Employee Assistance Program

Retirement plans

Educational Assistance

Descrizione del lavoro

Dollar Tree is seeking a Customer Service Associate to join our Maryland store. You will help customers, handle transactions, and keep shelves stocked while delivering fast, friendly service.

This part-time role requires ability to lift up to 50 lbs, stand for extended periods, and follow store procedures. You’ll work with a team to maintain a clean, safe shopping environment and provide a positive experience for every guest.

Competenze

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Mansioni

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Conoscenze

Customer service

Communication

Organization

Problem solving

Follow instructions

Lifting 30-50 lbs

Retail experience

Formazione

High school diploma

Descrizione del lavoro

Dollar Tree is seeking a Customer Service Associate to join our Maryland store. You will help customers, handle transactions, and keep shelves stocked while delivering fast, friendly service.

This part-time role requires ability to lift up to 50 lbs, stand for extended periods, and follow store procedures. You’ll work with a team to maintain a clean, safe shopping environment and provide a positive experience for every guest.