Retail Customer Service Pro - Elevate Customer Experience

Dollar Tree Stores INC; Austin (TX); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Austin, TX is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, stock and maintain store cleanliness.

The role emphasizes friendly interactions, teamwork with leaders, and a safe retail environment. Part-time schedule at 4001 W William Cannon Dr offers benefits and opportunities to develop a long-term career with Dollar Tree.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Cash handling

Retail experience

Lifting 30-50 lbs

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Dollar Tree Stores INC in Austin, TX is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, stock and maintain store cleanliness.

The role emphasizes friendly interactions, teamwork with leaders, and a safe retail environment. Part-time schedule at 4001 W William Cannon Dr offers benefits and opportunities to develop a long-term career with Dollar Tree.