Retail Customer Service & Merchandising Pro

H.E.B.; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering exceptional customer service. You will stock, rotate products, and uphold safety and sanitation standards daily, ensuring accurate shelf tags and organized displays.

You will assist customers, answer questions, and help with product selections. The role includes merchandising, inventory support, and cross-department teamwork as needed.

Qualifications

• Customer service experience required.
• Strong communication and interpersonal skills.
• Ability to read and write clearly and accurately.
• Demonstrated planning and organizational abilities.

Responsibilities

• Stock and rotate items daily.
• Assist with inventory control including load/unload of products.
• Maintain department cleanliness, sanitation, and safety standards.
• Provide superior customer service and help customers locate items.
• Prepare signage and signs for department; support backroom organization.
• Support other departments as needed.

Skills

Customer service

Communication

Interpersonal skills

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Austin, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering exceptional customer service. You will stock, rotate products, and uphold safety and sanitation standards daily, ensuring accurate shelf tags and organized displays.

You will assist customers, answer questions, and help with product selections. The role includes merchandising, inventory support, and cross-department teamwork as needed.