Retail Customer Experience Specialist

H.E.B.; Texas; On-site; USD 30,000 - 42,000; Full time

Job summary

H-E-B is looking for a Customer Service Representative to maintain a well-stocked, clean department and provide superior customer service. You will stock, rotate products daily, and ensure safety and sanitation standards are met.

You will assist customers, answer questions, and support overall department goals while working in a fast-paced retail environment. The role emphasizes strong service skills and reliability.

Qualifications

• Strong customer service skills required.
• Clear communication and interpersonal abilities required.
• Reading and writing skills required.
• Planning and organizing skills required.
• HS Diploma or GED (or equivalent) required.
• Completion of Company Orientation and Safety Training upon hire.

Responsibilities

• Stocking and rotating items daily and maintaining department standards.
• Provide superior customer service and assist customers with selections.
• Merchandise products effectively and use suggestive selling to meet department goals.
• Maintain food safety and sanitation standards and proper operation of equipment.
• Perform other department-specific tasks as needed by the supervisor.

Skills

Strong customer service

Communication and interpersonal skills

Reading and writing skills

Planning and organizing skills

Education

HS Diploma or GED (or equivalent)

Job description

H-E-B is looking for a Customer Service Representative to maintain a well-stocked, clean department and provide superior customer service. You will stock, rotate products daily, and ensure safety and sanitation standards are met.

You will assist customers, answer questions, and support overall department goals while working in a fast-paced retail environment. The role emphasizes strong service skills and reliability.