Retail Customer Service & Fulfillment Associate

Nordstrom; Shenandoah (IA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Off

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Rack is hiring for Seasonal & Regular Retail Customer Service, Fulfillment, and Stock roles at Portofino Shopping Center. The team delivers a quick, friendly customer experience with a clean, organized store and collaborative atmosphere.

Roles include customer service, fulfillment, stock duties, and fitting room support. Flexible schedules needed; training provided; benefits include standard Nordstrom offerings.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business need.

Responsibilities

• Maintain a clean, organized sales floor and stockrooms.
• Assist customers across transactions on multiple platforms (in-store, online, mobile).
• Support fitting rooms by greeting customers and returning items to floor.
• Process shipments and keep inventory organized and accurately ticketed.
• Utilize store technologies and adhere to operational standards.
• Promote Nordstrom rewards and other programs.

Skills

Customer service

Communication

Teamwork

Adaptability

Tools

Point-of-Sale system

Job description

Nordstrom Rack is hiring for Seasonal & Regular Retail Customer Service, Fulfillment, and Stock roles at Portofino Shopping Center. The team delivers a quick, friendly customer experience with a clean, organized store and collaborative atmosphere.

Roles include customer service, fulfillment, stock duties, and fitting room support. Flexible schedules needed; training provided; benefits include standard Nordstrom offerings.