Retail Customer Service & Front-End Associate II

Dollar Tree, Inc.; Rome (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Dollar Tree in Rome, GA is seeking a Customer Service Associate II to help with daily store operations, from merchandising to assisting customers. You will cross-train for cash register duties and switch to front-end tasks as needed, while maintaining a clean, welcoming shopping environment.

The role emphasizes strong customer service, teamwork, and reliability, with responsibilities including cashier duties, stock maintenance, and safety compliance.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner.
• Merchandising and stocking as needed.
• Maintaining store cleanliness, including bathrooms and floors.
• Providing positive, friendly customer interactions.
• Handling sales transactions at the cash register.
• Protecting cash and company assets.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree in Rome, GA is seeking a Customer Service Associate II to help with daily store operations, from merchandising to assisting customers. You will cross-train for cash register duties and switch to front-end tasks as needed, while maintaining a clean, welcoming shopping environment.

The role emphasizes strong customer service, teamwork, and reliability, with responsibilities including cashier duties, stock maintenance, and safety compliance.