Retail Customer Service Associate - Part-Time & Guest-Focused

Dollar Tree, Inc.; Lockport (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Lockport, IL to help customers with questions and recommendations, process transactions at the register, and keep the store stocked and clean.

You will handle merchandise unloading, stock replenishment, and maintain a safe, friendly environment for customers and team members. The role emphasizes strong communication, problem-solving, and organizational skills, with physical tasks including lifting up to 50 lbs and long periods of

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, bending, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a clean, safe, and respectful store environment.
• Perform general cleaning and restocking of bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Physical stamina

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Lockport, IL to help customers with questions and recommendations, process transactions at the register, and keep the store stocked and clean.

You will handle merchandise unloading, stock replenishment, and maintain a safe, friendly environment for customers and team members. The role emphasizes strong communication, problem-solving, and organizational skills, with physical tasks including lifting up to 50 lbs and long periods of