Retail Customer Service Associate - Part Time

dollartree

San Mateo (CA)

On-site

USD 25,000 - 26,000

Part time

3 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree in San Mateo, CA is hiring for a part-time store associate. Responsibilities include assisting customers, processing transactions at the cash register, stocking shelves, unloading merchandise, and keeping the store clean and safe.

The role emphasizes friendly customer interactions and compliance with store procedures. The position requires ability to lift 30–50 lbs, stand for long periods, and follow instructions with attention to detail.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service
Cash handling
Communication
Teamwork
Problem solving
Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree in San Mateo, CA is hiring for a part-time store associate. Responsibilities include assisting customers, processing transactions at the cash register, stocking shelves, unloading merchandise, and keeping the store clean and safe.

The role emphasizes friendly customer interactions and compliance with store procedures. The position requires ability to lift 30–50 lbs, stand for long periods, and follow instructions with attention to detail.

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