Retail Customer Service Associate – Part Time

Dollar Tree, Inc.; Rockford (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Rockford, IL is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions, stock the store, and maintain a clean, secure, and welcoming environment for guests and team members.

Responsibilities include ringing up sales, helping with unloads, restocking merchandise, and following safety and operational procedures. Prior retail or customer service experience is preferred, with strong communication and

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including restrooms and floors.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Retail knowledge

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Rockford, IL is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions, stock the store, and maintain a clean, secure, and welcoming environment for guests and team members.

Responsibilities include ringing up sales, helping with unloads, restocking merchandise, and following safety and operational procedures. Prior retail or customer service experience is preferred, with strong communication and