Retail Customer Service Associate II

Dollar Tree Stores; West Point (MS); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in West Point, MS is looking for a part-time Customer Service Associate II to help create a welcoming shopping experience. You will handle transactions, stock shelves, and support store cleanliness while delivering friendly, professional service.

The ideal candidate has a high school diploma (or equivalent), retail or hospitality experience preferred, and the ability to lift 30–50 lbs. Strong math, communication, and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Assist with cleanliness throughout the store and bathrooms.
• Maintain a positive, safe environment with customers and staff.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Integrity

Cash accounting

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in West Point, MS is looking for a part-time Customer Service Associate II to help create a welcoming shopping experience. You will handle transactions, stock shelves, and support store cleanliness while delivering friendly, professional service.

The ideal candidate has a high school diploma (or equivalent), retail or hospitality experience preferred, and the ability to lift 30–50 lbs. Strong math, communication, and problem-solving skills are essential.