Retail Customer Experience Specialist

Dollar Tree Stores; Greenville (MS); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee benefits

Job summary

Dollar Tree Stores is seeking a part-time Customer Service Associate to deliver an engaging shopping experience in Greenville, MS. You will assist customers, process transactions, and help stock and unload merchandise while maintaining a clean, safe store environment.

The role requires strong customer service and communication skills, the ability to lift up to 50 lbs, and the ability to follow procedures. This position emphasizes teamwork and friendly interactions with customers and staff.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking a part-time Customer Service Associate to deliver an engaging shopping experience in Greenville, MS. You will assist customers, process transactions, and help stock and unload merchandise while maintaining a clean, safe store environment.

The role requires strong customer service and communication skills, the ability to lift up to 50 lbs, and the ability to follow procedures. This position emphasizes teamwork and friendly interactions with customers and staff.