Retail Customer Service Associate I — Support & Transactions

Dollar Tree Stores INC; Chicago Ridge (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Dollar Tree Stores INC in Chicago Ridge is seeking a part-time Customer Service Associate to assist customers and process transactions. You will maintain store cleanliness, stock merchandise, and ensure a friendly, safe shopping environment.

The role requires ability to lift up to 50 lbs, strong communication, and good organizational skills. Prior retail or service experience is preferred, and training will be provided to deliver excellent customer service daily.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Communication skills

Organizational skills

Problem solving

Education

High school diploma

Job description

Dollar Tree Stores INC in Chicago Ridge is seeking a part-time Customer Service Associate to assist customers and process transactions. You will maintain store cleanliness, stock merchandise, and ensure a friendly, safe shopping environment.

The role requires ability to lift up to 50 lbs, strong communication, and good organizational skills. Prior retail or service experience is preferred, and training will be provided to deliver excellent customer service daily.