Retail Customer Service Associate I — Help Customers & Stock

Dollar Tree Stores INC; Torrance (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Torrance, CA is seeking a part-time Customer Service Associate to deliver friendly help at the register and store floor. You’ll assist customers, process transactions, stock shelves, and maintain a clean, safe shopping environment.

The role requires a high school diploma or equivalent, strong communication, and the ability to lift up to 50 lbs. Previous retail or service experience is preferred; training and opportunities for growth are offered.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Keep store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Teamwork

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Torrance, CA is seeking a part-time Customer Service Associate to deliver friendly help at the register and store floor. You’ll assist customers, process transactions, stock shelves, and maintain a clean, safe shopping environment.

The role requires a high school diploma or equivalent, strong communication, and the ability to lift up to 50 lbs. Previous retail or service experience is preferred; training and opportunities for growth are offered.