Retail Customer Service Associate I - Grow with Us

Dollar Tree Stores INC; Mount Joy (Lancaster County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy benefits

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to deliver a great shopping experience at our Mount Joy store. You will assist customers, handle transactions at the register, and help with stocking and merchandising.

The role requires a high school diploma or equivalent, reliable customer service experience, and physical ability to lift 30–50 lbs. We offer a range of benefits and a team-focused work environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presenting neat areas.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Physical capability

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to deliver a great shopping experience at our Mount Joy store. You will assist customers, handle transactions at the register, and help with stocking and merchandising.

The role requires a high school diploma or equivalent, reliable customer service experience, and physical ability to lift 30–50 lbs. We offer a range of benefits and a team-focused work environment.