Retail Customer Service Associate - Create Great Store Experiences

Family Dollar; Sanford (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Sanford, FL is seeking a Part-time Customer Service Associate to deliver a friendly shopping experience at the register and on the floor. You will assist customers, handle transactions, maintain store cleanliness, restock merchandise, and support safety and asset protection.

The role emphasizes strong customer service, communication, and teamwork, with a focus on efficiency and adherence to store standards. Part-time schedule and on-site work in Sanford.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hospitality, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking/standing.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Relationship management

Safety awareness

Education

High school diploma or equivalent

Job description

Family Dollar in Sanford, FL is seeking a Part-time Customer Service Associate to deliver a friendly shopping experience at the register and on the floor. You will assist customers, handle transactions, maintain store cleanliness, restock merchandise, and support safety and asset protection.

The role emphasizes strong customer service, communication, and teamwork, with a focus on efficiency and adherence to store standards. Part-time schedule and on-site work in Sanford.