Retail Customer Service Associate - Cashier & Stock

Dollar Tree, Inc.; New Castle (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in New Castle, Indiana to deliver a positive shopping experience. You will assist customers, manage transactions at the register, and help keep the store stocked and organized.

The role emphasizes safety, customer engagement, and adherence to store procedures. Requirements include a high school diploma or equivalent and prior customer service experience; physical ability to lift 30–50 lbs and be on your feet for long periods.

Qualifications

• Prior customer service experience is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Strong communication and relationship management skills are required.
• Must be able to lift 30–50 lbs and walk/stand for extended periods.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks for stock replenishment.
• Ensure a clean, safe, and welcoming store environment.
• Perform general cleaning and restocking of bathrooms, floors, and trash areas.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in New Castle, Indiana to deliver a positive shopping experience. You will assist customers, manage transactions at the register, and help keep the store stocked and organized.

The role emphasizes safety, customer engagement, and adherence to store procedures. Requirements include a high school diploma or equivalent and prior customer service experience; physical ability to lift 30–50 lbs and be on your feet for long periods.