Retail Customer Experience Associate

Dollar Tree Stores; Granger (IN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Granger, IN is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions, stock shelves, and keep the store clean and safe.

This role emphasizes teamwork, reliability, and strong communication. Previous retail or customer service experience is preferred; physical duties such as lifting up to 50 lbs may be required. Join a store that values service.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service excellence

Cashier operations

Retail environment experience

Communication skills

Problem-solving

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Granger, IN is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions, stock shelves, and keep the store clean and safe.

This role emphasizes teamwork, reliability, and strong communication. Previous retail or customer service experience is preferred; physical duties such as lifting up to 50 lbs may be required. Join a store that values service.