Retail Customer Service Associate & Cashier

Dollar Tree Stores INC; East Amherst (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical insurance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in East Amherst, NY for a part-time role focused on delivering a positive shopping experience. You will assist customers, handle transactions, stock shelves, unload trucks, and maintain store cleanliness, safety, and presentation.

The position emphasizes friendly interactions, reliability, and the ability to follow procedures while performing multiple tasks in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and presenting all areas neatly.

Skills

High school diploma

Customer service experience

Follow instructions

Lift 30-50 lbs

Excellent communication

Organizational skills

Problem-solving

Education

High School diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in East Amherst, NY for a part-time role focused on delivering a positive shopping experience. You will assist customers, handle transactions, stock shelves, unload trucks, and maintain store cleanliness, safety, and presentation.

The position emphasizes friendly interactions, reliability, and the ability to follow procedures while performing multiple tasks in a fast-paced retail environment.