Retail Customer Care Associate – Part-Time & Benefits

Dollar Tree, Inc.; Buffalo (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. seeks a Customer Service Associate to deliver a great shopping experience in our Buffalo store. You will assist customers, handle transactions at the register, restock shelves, and help unload trucks while keeping the store clean and inviting.

You’ll work to maintain a positive environment, follow safety policies, and support team members. This role is part-time, with opportunities to grow and be part of a trusted retail team.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash."Other duties as assigned"

Skills

Customer service

Cash handling

Stock replenishment

Lifting 30-50 lbs

Communication

Team work

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. seeks a Customer Service Associate to deliver a great shopping experience in our Buffalo store. You will assist customers, handle transactions at the register, restock shelves, and help unload trucks while keeping the store clean and inviting.

You’ll work to maintain a positive environment, follow safety policies, and support team members. This role is part-time, with opportunities to grow and be part of a trusted retail team.