Retail Customer Service Associate

Robbie's of Islamorada; Islamorada (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Tip Potential

Employee Discount

Overtime Potential

Vibrant Environment

Job summary

Robbie's of Islamorada in the Florida Keys is hiring a Retail Store Associate to greet guests, help them find the perfect memento, and keep the shop bright and welcoming. You’ll operate the cash register, restock shelves, merchandise displays, and support a fun, island-focused team in a busy tourist destination.

Previous retail experience is a plus, but the right attitude matters most. This role offers tips on top of hourly pay, employee discounts, and overtime during peak seasons, with flexible

Qualifications

• Passion for delivering excellent customer service
• Great communication skills
• Active listening
• Basic math and cash handling
• Ability to stand, lift and move merchandise
• Flexibility to work evenings, weekends and holidays
• Positive can-do attitude and team spirit
• Retail experience is a plus, but teachable attitude acceptable

Responsibilities

• Guest Greeter & Guide: welcome customers with a smile and share product and local area insights
• Checkout Champion: operate cash register and handle transactions accurately
• Merchandise Maestro: keep store clean, organized, and well-merchandised
• Stock Specialist: assist with restocking and inventory management
• Problem Solver: listen to inquiries and resolve concerns cheerfully
• Team Player Extraordinaire: contribute to a positive team environment

Job description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

Dive into Retail Fun: Customer Experience Associate at Robbie's of Islamorada!

Are you ready to bring your sunny personality to a truly iconic Florida Keys destination? Robbie's of Islamorada isn't just a retail store; we're a beloved slice of paradise, serving up unique gifts, cool apparel, and unforgettable souvenirs to locals and visitors alike. As a Retail Store Associate, you'll be key to making sure every customer leaves with a smile and a piece of the Keys magic!

You'll be the friendly face of Robbie's, helping customers find that perfect memento, keeping our vibrant store looking fantastic, and representing our brand with genuine enthusiasm. If you love connecting with people and thrive in a lively, island-inspired atmosphere, this is the perfect opportunity to become part of the Robbie's family.

What You'll Be Doing:

• Guest Greeter & Guide: Welcome customers with a warm smile, answer questions, and share insights about our products and the local area.
• Checkout Champion: Efficiently operate the cash register, handling transactions accurately and ensuring a smooth checkout experience.
• Merchandise Maestro: Keep our store clean, organized, and beautifully merchandised, creating inviting displays that capture the Keys vibe.
• Stock Specialist: Help with restocking shelves and managing inventory, making sure our popular items are always available.
• Problem Solver: Listen to customer inquiries and resolve any concerns promptly and cheerfully.
• Team Player Extraordinaire: Contribute to a positive and supportive team environment—because happy teams make happy customers!

What We're Looking For:

• A passion for delivering excellent customer service and making people happy.
• Great communication skills and a knack for active listening.
• Basic math and cash handling skills.
• Ability to stand, lift, and move merchandise as needed.
• Flexibility to work evening shifts, weekends, and holidays—we're a busy tourist destination!
• A positive, can-do attitude and love for working as part of a team.
• Previous retail experience is a plus, but if you've got the right attitude, we're ready to teach you!

The Sweet Perks of Joining Our Team:

• Tip Potential: This position includes tips on top of your hourly wage!
• Employee Discount: Grab your favorite Robbie's gear and gifts at a special price.
• Overtime Potential: Opportunities for overtime during peak busy seasons.
• Vibrant Environment: Work in a fun, lively setting right in the heart of the Florida Keys!

The Nitty-Gritty:

• Job Types: Full-time, Part-time
• Pay: $15.00 - $18.00 per hour (depending on experience) + Tips
• Shift Availability:
• Monday – Friday: 3:00 PM to 9:00 PM
• Saturday & Sunday: Flexible scheduling anytime between 7:00 AM and 9:00 PM
• Overtime available during busy season
• Language: English (Required)
• Work Location: In person at our beautiful Islamorada location.

Ready to join our crew and help create unforgettable shopping experiences?