Retail Customer Experience Specialist (Part-Time)

Dollar Tree, Inc.; City of Plattsburgh (NY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate in Plattsburgh, NY. You will assist customers, process transactions, and help keep the store stocked and clean while maintaining a safe, friendly environment.

The role requires excellent communication, strong organization, and the ability to lift 30–50 lbs and stand for long periods. Prior retail or customer service experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness: bathrooms, floors, and common areas.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Organizational skills

Problem solving

Lifting heavy

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate in Plattsburgh, NY. You will assist customers, process transactions, and help keep the store stocked and clean while maintaining a safe, friendly environment.

The role requires excellent communication, strong organization, and the ability to lift 30–50 lbs and stand for long periods. Prior retail or customer service experience is preferred.