Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Town of Massena (NY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Massena, NY is seeking a Customer Service Associate to help customers, process sales at the register, and keep the store stocked and organized.

The role emphasizes friendly service, strong communication, and reliability. You may lift up to 50 lbs and perform light cleaning and stocking tasks. Part-time hours are available, with a focus on delivering a safe, respectful shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent movement and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and merchandise recovered.
• Receive merchandise and unload trucks for stock replenishment.
• Maintain a clean, safe, and presentable store environment.

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Massena, NY is seeking a Customer Service Associate to help customers, process sales at the register, and keep the store stocked and organized.

The role emphasizes friendly service, strong communication, and reliability. You may lift up to 50 lbs and perform light cleaning and stocking tasks. Part-time hours are available, with a focus on delivering a safe, respectful shopping experience.