Retail Customer Experience Specialist - Flexible Schedule

The TJX Companies, Inc.; Willmar (MN); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

TJ Maxx in Willmar, MN is hiring to deliver a high-quality customer experience in a fast-paced retail environment. You will engage with customers, process purchases and returns, and maintain a clean, organized store while supporting loyalty and credit programs.

The role emphasizes flexible scheduling, strong communication, and teamwork. Prior retail experience is preferred; the position offers competitive pay and benefits in a team-oriented setting.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Accurately rings customer purchases/returns and handles cash.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the sales floor.
• Participates in store recovery, safety, and cleanliness.
• Supports store shrink reduction programs and labor policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

TJ Maxx in Willmar, MN is hiring to deliver a high-quality customer experience in a fast-paced retail environment. You will engage with customers, process purchases and returns, and maintain a clean, organized store while supporting loyalty and credit programs.

The role emphasizes flexible scheduling, strong communication, and teamwork. Prior retail experience is preferred; the position offers competitive pay and benefits in a team-oriented setting.